Shipping Policy

Shipping Policy

We at Kishori, understand the importance of delivering your products in the finest condition and on time. Therefore, we have partnered with some of the most reputed courier partners in this country to seamlessly deliver your products in the best possible duration.

Delivery

A) How does the delivery process work?

  • Once you have placed an order on our website, our system starts processing your order almost immediately.
  • Next, your item is passed through a quality check before handing over to the courier partner.
  • Your item is packed securely and handed over to our trusted delivery partners.
  • Then, your item is shipped to your location.
  • In case your address falls in a location that is not served by our delivery partners, Kishori team will contact you and find an alternative solution to make your order reach you.

B) What is the estimated delivery time?

We religiously aim to ship the products within 48 hours, however with the current COVID situation few order shipments might take longer than usual. since all the products are made-to-order, in few cases there might be some delays due to dependencies at various levels. Furthermore, We diligently ship orders throughout the week including weekends and public holidays.

Please note- During festivals, adverse weather conditions or political crisis, your shipment may get further delayed due to dependency on courier companies. We ensure you that we will try our best to have product delivered to you in the best time and we truly appreciate your patience.

C) Can I track my order?

Yes, you sure can! Once your order is shipped, you will receive an email from Kishori with the tracking ID of the respective courier partner. You can simply click “TRACK ORDER” and enter your order number or full AWB to check where your order has reached or how long will it take to get delivered.

Domestic Shipping

A) Do you provide shipping all over the India?

Yes.

B) Which locations do you ship your products?

Kishori ships throughout India so you can receive your order in any corner of the country within the confines of your home.

C) What are the different shipping options you provide?

We provide standard shipping as well as express shipping option which you can choose from the checkout page while placing your order.

D) Are there any shipping charges?

Shipping is Free for all orders.

E) How is express shipping different from standard shipping?

If you choose the express shipping option, you will get your order delivered within 2 days at an additional cost of INR 300.

H) How are orders packaged?

We go an extra mile to make sure you receive your order in top-notch condition. Each item is wrapped in sturdy packaging so that it stays free from any physical damage. So far, Kishori has received no complaints about damaged items due to packaging.

I) Can I modify the shipping address of my order after it has been placed?

Yes, you can change the shipping address before we have processed (shipped) your order, by contacting our customer support team at 9649214444 or you can mail us at retail@kishorisarees.com

International Shipping & Returns

Q1. Which countries does Kishori ship to ?

Kishori ships to US, UK, UAE, Australia, Hong Kong, South Africa, Qatar, Oman, Malaysia, Singapore, Mauritius, Afghanistan and South Africa.

Q2. What are the international shipping costs and duties ?

For all international orders from outside India, orders under INR 20000 (approx. USD 540) are charged INR 2000 per kg (approx. USD 30) and orders above INR 20,000 are shipped free.

Please note that custom duties and taxes will be charged at the time of delivery based on actual duties charged by your country of delivery address.

Q3. Can I return, exchange or cancel an international order ?

You can cancel your order within 24 hours of order. Please note that international orders are not eligible for returns or exchanges. To cancel your order please email us on retail@kishorisarees.com

Q4. How long will it take for my order to reach me ? 

From the time of shipping – it will take about 10-12 days for your international order to reach you.

Q5. What payment methods does KISHORI allow for international shipping ?

You can use all international credit cards to make the payment for your international shipping orders.